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Terms & Conditions

Please ensure you read all of the following before booking an appointment with us.

For any of our special offers and holistic treatments, full payment will need to be taken at the time of the booking.

You may cancel your appointment at anytime, however a cancellation fee with charged for the following:

  • Non arrival or cancellation within 48 hours of appointment will result in full payment being taken.

  • For any joint massages or group bookings any non arrivals or cancellations within seven days prior to appointment will result in full payment being taken.

For any of our body treatments all clients must be over the age of 18.

For any of our facial treatments anyone under the age of 18 must be accompanied by an adult/carer whilst in the treatment room.

For any allergies or health conditions, please highlight these on your consultation form as well as discussing them with your therapist before your appointment is carried out.

Please aim to arrive 10 minutes prior to your appointment time to ensure a thorough consultation can be carried out.

Patch tests are required 48 hours prior to these following treatments; Lash lift, Lash & Brow tint, Brow lamination & lash extensions. Failure to do so will occur a full payment charge. 

Any concerns please give us a call on 01623 573008.

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